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NFU Mutual

Welcome to NFU Mutual

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.

NFU Mutual has again been named as a Gallup Exceptional Workplace Award winner in 2022.

We are one of only 39 companies across the globe and the only UK headquartered organisation to win this award.

The Gallup Exceptional Workplace award

The international Gallup Exceptional Workplace award is evaluated carefully by a panel of judges and given only to organisations that meet rigorous standards of employee engagement. The award requires entrants to clearly evidence how they fuel business performance through an engaged workforce.

NFU Mutual builds on an existing reputation as an exceptionally engaged workforce, having achieved frequent award recognition from Gallup in previous years.

Trisha Jones, HR Director at NFU Mutual, said: “NFU Mutual is committed to being a great place to work. We work hard to maintain the exceptional engagement standards we have built with our people and are delighted to have received this recognition once again.

“The commitment and engagement of NFU Mutual employees is fundamental to the ongoing success of our business and we’ll never take it for granted. From supporting health and wellbeing to encouraging career development, we’re passionate about creating an environment where employees can thrive and achieve their full potential.”

Jim Harter, Gallup’s chief scientist of workplace management and wellbeing, said: “This award recognises the most engaged workplace cultures in the world. Gallup’s 2022 GEWA winners have steered their organisations through another unprecedented and challenging year. They didn’t slow down or hit ‘pause’ during times of uncertainty. They stayed true to their organisational values. Gallup commends all of the 2022 GEWA winners for their resiliency, determination and commitment to making their people a priority.”

Applying to NFU Mutual

Choosing the right employer is a big decision – we understand that. That’s why we have a dedicated Resourcing team who’ll manage your application and support you through the process.

We want to work with talented people from a diverse range of backgrounds who share our vision and values to achieve more together. So, during our recruitment process, you’ll find different ways for us to get to know each other and find out if we’re a good match. See more about the recruitment process.

Lisa’s Story

Lisa is a Motor Claims Manager in Bristol. She says, “I love the ethos and values of the company and I also genuinely love the people that I work with. In my role I get a huge amount of variety and I can get involved in almost anything I am interested in. I feel valued, supported, and listened to and also that I can be part of the solution when we have challenges to overcome.”

Vicki’s Story

Vicki is a Regional Department Manager. She says, "NFU Mutual does the right thing by their customers. And such great customer service must come from great people, who in turn must come from a great employer. It really is a lovely place to work. You’re not rushed to shift cases off your desk quickly, but given the time to make the right decisions.

It’s a forward thinking company. They invest in their people so you can see a clear path ahead for yourself as well as the company. It’s no wonder they have a lot of loyal people on board."

Steve’s Story

Steve is Head of Pricing Analytics. He says, “I was initially attracted towards finding more out about the role because of NFU Mutual’s strong reputation within the industry for fairness, ethics and customer focus. As I found out more about the role, it also became apparent that the general culture, and the ambitions of the Pricing Department were well aligned with my own goals and preferred ways of working.”

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    • NFU Mutual
    • Chippenham, South West, Great Britain
    • £19,000 - £34,000 (dependant on experience) plus incentive scheme

    The Role Trainee or Experienced Farm Account Executive Salary - £19,000 - £34,000 (dependant on experience) plus incentive scheme Full Time position

    Posted 2 days ago

    View details about Trainee or Experienced Farm Account Executive
    • NFU Mutual
    • Wotton-under-Edge, South West, Great Britain
    • £19,000 - £34,000 (dependant on experience) plus incentive scheme

    The Role Trainee or Experienced Farm Account Executive Salary - £19,000 - £34,000 (dependant on experience) plus incentive scheme Full Time position

    Posted 2 days ago

    View details about Trainee or Experienced Farm Account Executive
    • NFU Mutual
    • Stratford-upon-Avon, Midlands, Great Britain
    • £50,000-£60,000 per annum + 17.5% annual bonus + benefits package

    Pricing Insurance Software Developer Become part of a team with a genuine focus on collaboration and support Play an active part in the design and

    Posted 2 days ago

    View details about Pricing Insurance Software Developer
    • NFU Mutual
    • Tiverton, South West, Great Britain
    • Competitive Basic Salary with £100,000 OTE, Car and benefits

    Financial Advisor Providing holistic financial planning advice to existing NFU Mutual customers Partnering with 2 local Agents of NFU Mutual and de

    Posted 3 days ago

    View details about Financial Advisor
    • NFU Mutual
    • Oxted, South East, Great Britain
    • Competitive

    The role Customer Service Advisor, Oxted (Surrey) Office, NFU Mutual Surrey Agency • Location - Oxted, Surrey • £25,000 to £35,000 starting salary d

    Posted 4 days ago

    View details about Customer Service Advisor
    • NFU Mutual
    • Thornbury, South West, Great Britain
    • Up to £28,000 + 10% Bonus + Benefits Package

    Customer Support Adviser Insurance role with full training + development + progression opportunities Monday-Friday 9am-5pm. No weekends! Join a th

    Posted 4 days ago

    View details about Customer Support Adviser
    • NFU Mutual
    • Stratford-upon-Avon, Midlands, Great Britain
    • Up to £42,000 + 10% annual bonus + benefits package

    Commercial Account Handler Fantastic opportunity to work within a growing Renewals team Opportunity to handle Property, Liability, Freight Liabilit

    Posted 4 days ago

    View details about Commercial Account Handler
    • NFU Mutual
    • Stratford-upon-Avon, Midlands, Great Britain
    • £45,000 - £55,000 + 17.5% annual bonus + benefits package

    IT Workstream Lead Join a well-established team that prides itself on its excellent reputation. Opportunity to be involved in change management pro

    Posted 5 days ago

    View details about IT Workstream Lead
    • NFU Mutual
    • Stratford-upon-Avon, Midlands, Great Britain
    • Competitive

    Property Investment Asset Management Surveyor Competitive salary reflecting experience Rare opportunity to join a team that manages a UK-wide £1.7b

    Posted 5 days ago

    View details about Property Investment Asset Management Surveyor
    • NFU Mutual
    • Canterbury, South East, Great Britain
    • is dependent on skills and experience.

    The Role Customer Service Advisor Full Time Permanent position Location: Canterbury Hours: Monday - Friday, 8.30am - 5pm Introduction to NFU Mutual

    Posted 6 days ago

    View details about Customer Service Advisor
    • NFU Mutual
    • Whitfield, South East, Great Britain
    • (dependant on experience)

    The Role Claims Handler Competitive Salary (dependant on experience) Full Time position Permanent Contract Location: Whitfield Introduction to NFU

    Posted 6 days ago

    View details about Claims Handler
    • NFU Mutual
    • Ashford, South East, Great Britain
    • (dependant on experience)

    The Role Appointment Generator (Telesales) Competitive Salary (dependant on experience) Full Time position Permanent Contract Location: Ashford Int

    Posted 6 days ago

    View details about Appointment Generator (Telesales)
    • NFU Mutual
    • Ashford, South East, Great Britain
    • (dependant on experience)

    The Role Insurance Administrator Competitive Salary (dependant on experience) Full Time position, Permanent Contract Location: Ashford Introduction

    Posted 6 days ago

    View details about Insurance Administrator
    • NFU Mutual
    • Ashford, South East, Great Britain
    • (dependant on experience)

    The Role QMS Manager Competitive Salary (dependant on experience) Part Time position Permanent Contract Location: Ashford Introduction to NFU Mutua

    Posted 6 days ago

    View details about QMS Manager
    • NFU Mutual
    • Glasgow Scotland Region, Scotland, Great Britain
    • Up to £45,000 + 10% annual bonus + benefits package

    Commercial Underwriter Opportunity to be part of a National Commercial Underwriting function Receive ongoing training, career progression and perso

    Posted 6 days ago

    View details about Commercial Underwriter
    • NFU Mutual
    • Hemel Hempstead, South East, Great Britain
    • Up to £45,000 + 5% annual bonus + commission scheme to £14,000 + car + benefits

    Bespoke Insurance Advisor Key role developing Bespoke High Net Worth insurance business across Hertfordshire and surrounding areas. Working closely

    Posted 6 days ago

    View details about Bespoke Insurance Advisor
    • NFU Mutual
    • East Anglia, East, Great Britain
    • Up to £71,000 + 17.5% annual bonus + benefits package + Company Car Scheme / Car Allowance

    Risk Engineer Complete detailed underwriting risk surveys for domestic, bespoke, and commercial customers Play a pivotal role in reducing risk and

    Posted 6 days ago

    View details about Risk Engineer
    • NFU Mutual
    • South West Region, South West, Great Britain
    • Up to £71,000 + 17.5% annual bonus + benefits package + Company Car Scheme / Car Allowance

    Risk Engineer Complete detailed underwriting risk surveys for domestic, bespoke, and commercial customers Play a pivotal role in reducing risk and

    Posted 6 days ago

    View details about Risk Engineer
    • NFU Mutual
    • Scotland Region, Scotland, Great Britain
    • Up to £71,000 + 17.5% annual bonus + benefits package + Company Car Scheme / Car Allowance

    Loss Control Surveyor Complete detailed underwriting risk surveys for domestic, bespoke, and commercial customers Play a pivotal role in reducing r

    Posted 6 days ago

    View details about Loss Control Surveyor
    • NFU Mutual
    • Preston, North West, Great Britain
    • £21,000 - £23,000 full time equivalent

    The Role Insurance Administrator Hours: Part time hours available, minimum of 4 days per week Location: Office based, Preston Salary: £21,000 - £23,

    Posted 7 days ago

    View details about Insurance Administrator

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