Sales Executive II, Key Account Management

The role key responsibility for optimising sales income from assigned territory, an RS field sales strives to become the first point of contact for a customer to address all their purchasing and service requirements. Primary focus is on building effective relationships within a specified group of customer to gain a clear understanding of current and future needs and drive significant incremental sales.

Key Responsibilities:

• Provide solutions to meet customer needs by the implementation of relevant and cost-effective value added services;
  
• Partner with Internal Sales closely to identify and build up clients' needs and strategy to achieve company goals in responsible field;
  
• Maintain and further grow exiting customers, while developing new markets to expand business mainly via off line, such as frequent customer visit per company requirement, or organize customer onsite Roadshow and/or In-House Seminar for contacts expansion and cross-selling, especially for RS Pro brand and/or Anchor Supplier Brands;
  
• Maintain accurate customer records in ERPs, and can well leverage company database as one of the key channels to main and manage sales;
  
• Work closely with Internal Sales & Technical Support to develop specific accounts, quotation and fulfil orders;
  
• Work with Customer Service to provide excellent customer service experience, and to raise customer satisfaction rate (NPS);
  

Requirements:

• Experienced sales experience in MRO or Electronics industry with vision on industry development;
  
• Graduate or equivalent preferred, with an Engineering or business/Management qualification
  
• Experience of Account Management and proven track record in Sales, preferably in a technical environment.
  
• E-commerce knowledge / experience
  
• Result driven, target-oriented, diligent with self-motivated with focus on profit margin
  
• Excellent communication, negotiating and influencing skills.
  
• Commercial awareness with good analytical skills, particularly around cost of acquisition / profitability and procurement trends
  
• Customer oriented and a good team player
  
• Self-motivated with an ability to work independently in a remote areas and able work on own initiative
  
• IT literate with good working knowledge of Microsoft Office and familiar with software tool like ERP (CRM, SAP), etc.;
  
• Accept frequent travel and work under pressure;
  

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