Quote Specialist, HK

About the role:

Generate quotation according quote guideline, coordinate on exceptional approvals, prepare open quote report and trigger follow-up actions to support sales activities in the market.

Key Responsibilities:

• Support quotation entry into the system, following Quote and Pricing guidelines and SLA.
• Verify and ensure the completeness and accuracy of quotations, including all necessary documents and attachments.
• Serve as the point of contact for internal sales inquiries related to quotations.
• Coordinate internal review and approval processes according to quote approval guidelines.
• Collaborate with cross-functional teams, such as technical support and X-reference teams, to work on alternative article/SKU profiles for quotations.
• Update and upload quotations to the customer portal, if applicable.
• Prepare reports and conduct in-depth analysis based on pricing guidelines and requirements.
• Maintain a systematic and organized database of all quotations for easy retrieval and reference.
• Follow up on open quotes and track their status.
• Prepare reports on quotation activity, including win/loss analysis, pricing trends, and customer feedback.
• Provide analysis and support to Sales Leaders for effective Quote Review on a regular basis.
• Perform in-depth analysis on the quote lost rate and collaborate with sales leaders on continuous improvement initiatives.
• Continuously evaluate and streamline the quotation process, identifying opportunities for automation, standardization, and efficiency improvements.
• Collaborate with cross-functional teams to implement process enhancements and best practices.
• Act as a backup to the Sales Force for performing pre-quote processes.

Requirements:

• Good interpersonal skills "approachable, positive, motivated, go-getter attitude"
• Able to work under pressure
• Detail oriented and process driven
• Shows a desire to continuously learn and develop
• Knowledge of SAP and Microsoft Office

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