Customer Business Development (CD) Executive (1 Year Contract)
- Employer
- Unilever
- Location
- Kuala Lumpur, Malaysia
- Salary
- Competitive
- Closing date
- 27 Jul 2024
View more categoriesView less categories
- Sector
- Administration and Secretarial, Customer Services, Sales and Business Development
- Role
- Executive
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
Nature of Role: Contract (1 Year)
Location: Central Region
Who You Are and What You'll Do
Execute with our customers the customer strategy and customer business plan.
Responsible for the achievement of Sales (NIV and Turnover), Market Share and Debtor days for the Unilever categories as well as for the implementation and optimization of the promotional plan and category strategies within the customer.
To increase our brands market share at point-of-sales level by building excellent business relationships at store level, managing the store ordering process and ensuring high quality in-store presence of our brands.
Team Structure:
- Reporting to: Regional Sales Manager, Central
Your Role/Key Responsibilities:
Implementing the Customer Business Plan
- Work closely with customers to implement the business plan for the respective categories.
- Work in close collaboration with the Category Team for the category input, and with customer marketing and brand teams for the specific banner/channel plan.
- Assist the Customer Development Management in developing and implementing the optimal integrated promo plan and manage promo investments in a timely manner.
- Deliver the agreed plan, and follow-up achievement of counterparts set in the agreement.
Negotiation
- Close the deal with the Customer by negotiating the promotional plan and counterparts according to the Unilever strategy on the categories.
- Manage overall levels of Customer Investments for their category.
- Monitor Customer Performance by tracking sales, customer contribution and market share for major categories.
Plays Active Ambassador Role
- Act as active ambassador of Unilever at the customer and of the customer at Unilever.
- Participate actively in internal Unilever meetings, looking at the best solution for the business.
Everyday Great Execution (EDGE)
- In charge of executing all activations and build excellent relationships at store level.
- Responsible in evaluating merchandiser's performance by monthly manner report the leverage of point-of-sale material and brand activation per outlet.
- Work closely with Merchandising Operation Supervisor in regard to merchandising route plan with optimum efficiency.
- Sell in promotions and negotiate best available promo locations.
- Drive maximum visibility in-store and ensure shelf space in line with planogram or fair share and check assortment and act on availability of our brands.
- Negotiate new remodeling/opportunities at store level.
- Monitor pricing and ensure application of correct prices at outlets.
- Audit CATMAN implementation by store and report any non-compliance after trying corrective measures.
Key Stakeholders:
Internal:
- Customer Development, Supply Chain, Finance
External:
- Distribution Trade Stakeholders
Travel:
50% of the time for travelling.
What You'll Need To Succeed
- Candidate must possess at least Diploma or Bachelor's Degree in any field from a reputable education institution.
- Minimum two (2) year - three (3) years' work experience relevant to Account Management or Field Sales in FMCG industry.
- Work experience in Customer Marketing/Trade Category Management is preferable.
- Demonstrate self-driven, analytical, able to build relationship, and result oriented.
- Strong communication and negotiation skills.
- Proven track record of delivery topline and bottom-line results.
- Proven track record of managing multiple stakeholders and delivering operational excellence.
How to Apply:
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
For Internal only: Please apply online and add your PDPs and Talent Profile. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application. By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.
About Unilever:
Be part of the world's most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas, and disrupt processes: use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, many Malaysian households use our products to feel good, look good and get more out of life-giving us a unique opportunity to build a brighter future.
Every individual here can bring their purpose to life through their work. Join us and you will be surrounded by inspiring leaders and supportive peers. Among them, you will channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we will work to help you become a better you.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Company
Be part of the most successful purpose-led business in the world. Have the opportunity to see the true impact that you’re having in the work you do - every small thing counts. The personal contribution you make means you feel good about what you do and proud that you have a career with a higher purpose. Be empowered to make a positive impact, by bringing your purpose into action.
Be a force for good. Unleash your curiosity and pioneering spirit to make our business win and grow. Use your confidence to challenge the status quo for the better, while you learn, grow and make a positive impact.
"Diversity & Inclusion is one of the things that we want Unilever to be famous for.
This means making sure our business is fair, attracting and retaining
the very best talent and helping them unlock their full potential."
Alan Jope, Chief Executive Officer
Dove, Lipton, Ben & Jerry’s, Magnum, Lynx, Knorr, Surf. Our world-famous brands are totally different – and as people, so are we. Be surrounded by individually different but like-minded people who share your values, commitment and desire to start or pursue a career across different cultures and levels of seniority where you do good things every day. Bring your real self to work, here we combine our differences to achieve greater things.
Develop into your best self. Get inspired by leaders and peers and create life-shaping experiences for yourself. Unilever offers an inspirational working environment where you will be mentored and nurtured by bright minds and purpose-led leaders. Use your skills and knowledge, and the tools we provide you to experience all that Unilever can offer across brands and around the world. You have the ability to craft a flexible – and global – career.
Our policies & flexible working
At Unilever, we have a range of market-leading, family-friendly and flexible working policies, which enable our employees to balance their day-to-day responsibilities.
These policies and practices include:
- Agile working, which gives employees the possibility to work remotely and flex their own hours, whilst ensuring business needs are met.
- Flexible working arrangements including, but not limited to, part-time and job share opportunities.
- Enhanced leave policies - all employees taking maternity or shared parental leave have up to 16 weeks’ paid leave and some eligible employees can have up to 39 weeks’ paid leave. In addition, our Maternity & Paternity Services portal provides online resources to support employees at all stages of parenthood, as well as tailored guidance for line managers.
- Practical support including, nursery benefits and back-up care for parents and carers.
- A constant focus on wellbeing for employees, including regular health checks, mental health support and our Employee Assistance Programme.
Mentoring & training
We have a strong culture of mentoring, training and learning across the organisation, with a range of resources and initiatives available:
- Mentoring and coaching
- Leadership and general business skills training, including unconscious bias
- Learning for all, via access to internal and external resources
- Workshops which support personal and team development.
Our ambition: unlocking talent through disability inclusion
The World Health Organization estimates that there are one billion people in the world currently living with a disability. That’s about 15% of the global population, or 1 in 7 of us. And the statistics suggest that people living with disabilities are among the most marginalised populations in the world in terms of employment and educational opportunity.
Removing the barriers facing people living with disability is a priority for our business. It isn’t just the right thing to do – we believe that creating equality of opportunity will unlock a huge pool of talent. It also gets to the heart of the ambition to ‘leave no one behind’ – and could contribute to the five Sustainable Development Goals which explicitly reference disability and to the wider sustainable development agenda.
In 2018, we set ourselves global commitments to achieve by 2025:
- to be the number one employer of choice for people with disabilities, and
- to increase the number of employees with disabilities to 5% of our total workforce.
These are ambitious targets. They involve transforming the way we recruit and train our people. And they mean adapting both the way we work and our workplaces, so that we can support people with disabilities to reach their full potential.
"We cannot be an inclusive organisation unless we ensure that we have created the conditions
and the culture for people with a disability to thrive."
Leena Nair, our Chief HR Officer
We are keen to find out about your talent, and offer the support you need.
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