Sales and Underwriting Relationship Manager

Sales and Underwriting Relationship Manager

• Drive Underwriting Excellence and innovation across our distribution and sales networks


• A role with the perfect blend of technical, strategic, and collaborative leadership


• Hybrid role with 80% homeworking and 20% in one of our regional offices

About the role

In this pivotal leadership role, you'll be at the forefront of promoting and embedding Underwriting Excellence across our distribution network and sales teams. Your primary responsibility will be to cultivate a high-performing team culture, ensuring the delivery of technical excellence and unmatched service standards.

As the key liaison between Head Office Underwriting and our sales and agency networks, you'll play a crucial role in communicating and implementing our underwriting strategies. You'll coordinate key initiatives and develop strong relationships to enhance both customer satisfaction and financial performance. Additionally, you'll support agents in achieving commercial growth ambitions that align with the organisation's strategic growth strategy.

You'll support commercial-focused agencies, collaborating across various teams to ensure the seamless implementation of underwriting policies and procedure. This position requires a robust technical understanding, though it does not entail direct underwriting authority. You'll engage closely with Regional and Sales Development Managers, leading quarterly performance meetings and offering critical underwriting support for strategic discussions.

This role offers a diverse and dynamic blend of sales, relationship management, and technical experience, along with a broad range of opportunities for career development within the company.

About you

You're a credible technical leader with substantial experience in general insurance, specifically in commercial lines underwriting. Your strategic thinking is complimented by a profound understanding of risk appetite and the commercial insurance landscape.

You'll demonstrate:

• Comprehensive insurance expertise, with a deep knowledge of commercial underwriting, coupled with experience across other functions such as sales and pricing.


• Strategic technical leadership, with a proven ability to drive service excellence and underwriting standards.


• Technical leadership skills, with a focus on driving service standards and underwriting excellence.


• Influential gravitas with the ability to engage, influence, and build strong relationships with senior stakeholder across various functions, ensuring collaborative success.


• Strong resilience and problem-solving skills with the aptitude for navigating and overcoming challenges, maintaining composure, and achieving results under pressure.


• An understanding of the insurance sales environment, with a focus on leveraging commercial acumen to drive business outcomes.


• Expertise in analysing management information and translating technical performance data into actionable strategic recommendations for diverse audiences.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:

• Salary - up to £85,000


• Annual bonus (up to 25% of salary)


• Contributory pension scheme, up to 20%, including your 8% contribution


• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Private medical insurance + options to add family members


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership - subject to T&Cs


• Health and wellbeing plan- cashback for dentist, opticians, physio and more


• Employee Volunteering - volunteerin the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance coverof 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We'reone of the UK's leading general insurance and financial services companies. For over 110 yearswe'veput our customers at the heart of everything we do.Ourpeopleare just as important to us.Wepride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

Apply now

York
Zenith House
Clifton Park Avenue
Shipton Road
York
YO30 5PB