EA to CEO

Most companies merely meet expectations. dunnhumby defies them, using big data, deep expertise and AI driven platforms to decode human behaviour and habits. We thrive on the unknown, applying emerging technology to innovative software platforms and creative media solutions – and challenging convention every step of the way. As a result, in just over 30 years, we’ve improved the lives of nearly one billion customers and counting, all by making it easier for businesses to put the Customer First.

Who we are

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.

Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers.

You’ll be part of a community, develop friendships and enjoy inspiring and challenging work. We hire diverse and interesting people who help each other succeed. We continuously seek to build an environment of inclusion, equality and respect because we know that will make us the best business we can be.

We believe that learning and development never stops. Collaboration, creativity and innovative thinking are all rewarded with extra responsibility, a variety of new challenges, and career mobility, as well as competitive salaries and a performance-based bonus scheme.

FLEXIBLE WORKING AT DUNNHUMBY

We’ve implemented refreshed flexible working policies, process and culture to encourage a more flexible working environment.

In November 2019, dunnhumby introduced a flexible working statement to all our new job adverts globally.

By introducing this statement, we not only sought to showcase our inclusive working culture to attract the brightest and best people to dunnhumby, but we also wanted to reflect our flexible working approach which signals us as an employer of choice. We believe flexible working arrangements bring various benefits including a positive impact on productivity, increased motivation and an improved work-life balance.

Our flexible working statement:

“At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work-life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.”

We feel it is important as a business to create an agile workforce with a culture that doesn’t focus on when and where you work, but rather values output and rewards where objectives and goals are met and exceeded.

We all lead busy lives that don’t always fit around the conventional 9–5.30pm. We believe a workplace needs to work for you, and we want to enable that.

Diversity and Inclusion

We are really proud of our diversity and inclusion strategy as it demonstrates clearly our commitment to embedding real change.

Our strategy is made up of three parts:

Inclusive Leaders

To fulfil this, we have created a strong governance structure around our Employee Network groups (ENG’s), including senior sponsorship for each group. Our leaders will have renewed accountability for role-modelling inclusive behaviours and are expected to actively champion inclusion through their business practices.

Inclusive Behaviours

We will be resetting the expectations of all employees on what it means to work inclusively through an inclusive behaviour learning programme. This will help us to infuse our ways of working with inclusivity and help us to demonstrate the benefits of diverse perspectives through innovation and creative problem-solving.

Inclusive Policies and Processes

We have committed to a thorough review of all our people policies through the lens of inclusion and are more employee-led, increased transparency around our talent processes (including pay, performance and promotion measures), and measuring our progress here through data.

All of our D&I work combines to help us fulfil this strategy over the next three years and has been signed off by the Exec.

Our Values

Our values are:

• Passion
• Curiosity
• Courage
• Collaboration

Our values are more than four words on a page. They are the force that drive us each day and together they create our unique culture, which we think makes us a great place to work. It’s dunnhumbians who are Passionate people who always start with the Customer, who are ambitious and decisive, listen, understand, innovate and explore, and who work together to grow one dunnhumby.

BENEFITS AT DUNNHUMBY

List of all the benefits that dunnhumby are offering their employees. Benefits may vary depending on role, location and length of service.

• On Site Gym
• Flexible Benefits
• Social Benefits
• Internships
• CSR
• Alumni programme