Oversight and Assurance Analyst

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and also offer work place accommodations to ensure you have what you need to effectively deliver in your role.

At M&G our purpose is to give everyone real confidence to put their money to work and we're looking for people who are excited about joining us on our journey. We're digitally transforming and investing heavily in technology and innovation to develop new and improved customer propositions that really raise the bar for our customers.

What you can expect from us:

We are committed to creating an environment where you can be exceptional at all you do. To help us deliver this, we promise to:

• Challenge Your Limits by creating a stimulating working environment and providing opportunities for you to be involved in meaningful and challenging work
• Support Your Aspirations with a commitment to learning and development that helps you achieve and build your experience with people who want you to succeed
• Value Your Input whereby leaders and managers will involve you in key decisions, listen to your thoughts and recognise the important contribution you make
• Balance Your Life through a work life partnership that focuses on making this an inclusive, diverse and friendly place to work and offers the flexibility and support that enables everyone to be at their best

The Role:

The role requires extensive cross-function working and collaboration, a strategic mind set and a good understanding of the proposition, risk and regulations. Previous experience of 1st Line Risk, Financial Crime, assurance, along with good knowledge of the Wealth Platform and SIPP processes and systems is essential.

Oversight & Assurance act as first point of contact for the Business, Non-Financial Risk, Compliance and Audit in relation to risk and control matters for their respective Business Area/s and are instrumental in developing a risk-based decision making culture.

Key Work Level Accountabilities:

Colleague:

• Accountable for delivering a quality service and product to customers and stakeholders
• Focuses on quality of delivery to achieve clear outputs within guidelines and precedent
• Runs the organisation's processes and systems following pre-defined procedures
• Adapts to change, responds with initiative and make suggestions for improvements to own work and processes

Key Responsibilities for this role:

• Support business areas in applying the requirements of the companies Operational Risk Framework.
• Assess and monitor control environment metrics for business areas.
• Participate in a executing control testing program, in order to provide senior management with ongoing comprehensive end-to-end assurance over key business processes.
• Work alongside colleagues to feedback results of QA oversight, assurance reviews and/or the KCA programme and to ensure recommendations are incorporated into BAU.
• Operate pro-active risk management, including root cause analysis into issues and control failings and contribute to the design of action plans to ensure they mitigate and resolve identified issues.
• To monitor the remediation of issues, and events discussing outcomes with relevant stakeholders and ensuring MetricStream remains updated in line with operational risk standards.
• Operate and drive a culture of risk and controls awareness within the local business area, providing active communications, guidance and training to the business area when required.
• Support team manager(s) in providing first line risk activities and oversight.
• Identify problem areas, trends, and risks associated with processes
• Maintain proactive communication with management including regular updates on engagement progress and identified or potential issues.
• Work flexibly and build collaborative constructive and supportive working relationships with teams across the business.
• Keep abreast of industry trends, regulatory and business issues impacting self-certification

Key Knowledge, Skills & Experience:

• Knowledge of Financial Crime monitoring.
• Experience of controls assurance and testing
• Experience of implementing risk, assurance and/or oversight methodologies
• Experience of risk management, assurance and/or supplier oversight in regulated financial services organisations.
• Pro-active approach to problem solving, understanding root causes, and driving continuous improvement
• Strong analytical mind and an eye for detail
• Strong communication and influencing skills
• Continuous improvement or Agile
• Ability to work under pressure and to deadlines.

Work Level: Colleague

Closing Date: 16 September 2024

We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.