Technical Lead Lingerie

All the details

From Merchandising and Marketing - Product Development and Design, through to Supply Chain and Space Planning - our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time.

As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-orientated colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial aim to join us on our journey.

Fantastic opportunity to Lead our Technical Team in Lingerie. You will be responsible to deliver quality, innovation, safety, compliance and ethics that globally differentiates M&S from the competition

To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected.

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever, and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• After completing your probationary period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption, and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

Your key accountabilities will include

• Balance and effectively manage technical responsibility with broader managerial responsibility across a business area
• Work with the Head of Innovation & Quality and other Technical Leads to develop the BU innovation strategy putting the customer at the centre, whilst aligning to the commercial strategy for the BU / business area
• Set and maintain technical standards across the business area putting customer requirements at the centre of policy, and ensuring that these standards are frequently and clearly communicated to all stakeholders involved in the design, product development and production processes (Buying Departments, Suppliers, Sourcing Offices)
• Work with sourcing offices to maintain up to date knowledge of technical capability of M&S' supply base within the business area, regularly sharing applying knowledge and expertise of fabric, construction and technical innovation to develop products that better meet the needs of the customer
• Lead global processes within the business area, coaching and providing direction to C&H Technology peers and sourcing offices globally to drive compliance to agreed ways of working and standards

Who you are

Your skills and experience will include

• Ability to lead, coach and manage people to support development and drive success
• Ability to balance technical standards with the commercial needs of the business
• Expert in the field of technology including manufacturing, fit, construction and/or fabric / raw materials
• Ability to provide technical leadership and direction across C&H Technical Function, Design and Buying, Supply Base and Global Sourcing Offices
• Analytical skills, championing and leveraging M&S' data (CIU, Bizarre Voice, QPI's, PLM) to shape future strategy
• Experience in briefing and specifying direct design sourced product, working with Buying and Design to create Tech Packs

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted, and admired by our colleagues, customers, and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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