CRM Manager
- Employer
- The Roundhouse Trust
- Location
- Camden, London
- Salary
- £40,000 per annum
- Closing date
- 26 Jan 2025
View more categoriesView less categories
- Sector
- Arts and Heritage, Marketing, Advertising and PR, Technology
- Role
- Manager, Professional
- Contract Type
- Permanent
- Hours
- Full Time
Job Details
CRM Manager
Camden, London
About Us
Roundhouse is an iconic music and arts venue in Camden. Since the 1960s, we’ve opened up space for creativity to empower people and communities – day in, night out. We’re on a mission to raise the creative potential of the UK, so we give young people and artists the space to experiment, develop skills and be part of incredible moments that go down in history.
We are now looking for a CRM Manager to join us on a full-time, permanent basis, working 35 hours per week.
The Benefits
- Salary of £40,000 per annum
- 25 days’ holiday per year plus bank holidays
- Pension scheme
- Cycle to Work and Tech Scheme
- Season ticket loan
- Employee Assistance Programme (EAP)
- Health Cash Plan
- Group Life Assurance
- National Arts Pass
- Staff discount at our bar and café
- Complimentary staff tickets
This is a fantastic opportunity for a commercially minded and strategic professional, with experience in CRM strategy to join our world-renowned venue in Camden.
We will provide you with a platform where you can elevate your expertise, empowering you to thrive in an organisation celebrated for its commitment to innovation and forward-thinking approaches.
So, if you want to be part of vibrant and inspiring environment, where your ideas can make a real impact, read on and apply today!
The Role
As a CRM Manager, you will lead and deliver the strategy for using data to sell tickets and other products for the Roundhouse.
You will also oversee all email touchpoints and inform our social media strategy to optimise customer journeys, cultivating long-term audience engagement that drives revenue and participation.
Additionally, you will:
- Improve the use of data and insights to enhance sales of tickets, memberships, and products
- Work with marketing leads to define target audiences, messaging, and campaign strategies
- Assess and adapt communications throughout campaign lifecycles to achieve sales targets
About You
To be considered as a CRM Manager, you will need:
- Demonstrable experience in designing and delivering CRM strategies to improve engagement and drive sales
- Good knowledge of the principles and practices of digital marketing
- A commercially minded, strategic, and outcome-focused approach
- A willingness to undertake a DBS check or hold an acceptable current DBS check
The closing date for this role is 26th January 2025.
Other organisations may call this role CRM Specialist, CRM Strategy Manager, Customer Relationship Manager, Digital Marketing Manager, or Data Insights Manager.
Webrecruit and Roundhouse are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business, and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to make a difference as our CRM Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Company
The Roundhouse is a hub of inspiration where artists and emerging talent create extraordinary work and where young people can grow creatively as individuals. We believe in the power of creativity to change lives. By giving young people the chance to engage with the arts through our music, media and performance projects, we inspire them to reach further, dream bigger, and achieve more.
We do this because we believe creativity gives us freedom, hope and has the power to transform.
So we’re here to transform. To create, agitate and excite. To shake things up.
Each year, we give thousands of 11–25-year-olds the chance to develop their skills and confidence through creativity – in music, media or the performing arts. We help them find new perspectives and new directions. Whether it’s helping someone get into education, or out of a rut. Or supporting their early career in the arts. Whatever the spark, we nurture it into a flame that can change everything.
Creativity drives change drives creativity drives change drives…
The Roundhouse is one of the most incredible live performance spaces in the world where the biggest names in music, theatre, circus and spoken word take to the stage every day. A former railway engine repair shed, the Grade II* listed building was transformed into a groundbreaking performing arts venue 50 years ago, and we have welcomed legendary artists from all over the world to perform in our unique spaces.
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