Technical Account Manager Intern

What You'll Do:
We're looking for a motivated and detail-oriented Technical Account Management (TAM) Intern to join our dynamic team. As a TAM Intern, you'll work closely with our Technical Account Managers to support client relationships, help troubleshoot technical issues, and contribute to delivering an exceptional customer experience. This role provides hands-on exposure to both technical problem-solving and client-facing collaboration in a fast-paced, innovative environment.

• Collaborate with Technical Account Managers to provide technical support and guidance to clients.
• Assist in identifying, diagnosing, and resolving technical issues, ensuring timely and effective solutions.
• Participate in client meetings and internal discussions to help drive integration and implementation success.
• Contribute to the creation and maintenance of documentation, including technical guides and client-facing resources.
• Analyze data and client feedback to help identify trends and areas for product or process improvement.
• Support the development of training materials and internal resources for knowledge sharing.
• Work cross-functionally with Product, Engineering, and Operations teams to address client needs and technical challenges.

Who You Are:

• Currently pursuing a degree in Computer Science, Information Technology, Business, or a related field.
• Proficiency in: English, Portuguese, Spanish
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Basic understanding of APIs, data analysis, or technical troubleshooting is a plus.
• Collaborative mindset with a passion for delivering outstanding client experiences.

We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application!
Who We Are:
Criteo is the global commerce media company that enables marketers and media owners to deliver richer consumer experiences and drive better commerce outcomes through its industry leading Commerce Media Platform.

At Criteo, our culture is as unique as it is diverse. From our offices around the world or from home, our incredible team of 3,600 Criteos collaborates to develop an open and inclusive environment. We seek to ensure that all of our workers are treated equally, and we do not tolerate discrimination based on race, gender identity, gender, sexual orientation, color, national origin, religion, age, disability, political opinion, pregnancy, migrant status, ethnicity, marital or family status, or other protected characteristics at all stages of the employment lifecycle including how we attract and recruit, through promotions, pay decisions, benefits, career progression and development. We aim to ensure employment decisions and actions are based solely on business-related considerations and not on protected characteristics. As outlined in our Code of Business Conduct and Ethics, we strictly forbid any kind of discrimination, harassment, mistreatment or bullying towards colleagues, clients, suppliers, stakeholders, shareholders, or any visitors of Criteo. All of this supports us in our mission to power the world's marketers with trusted and impactful advertising encouraging discovery, innovation and choice in an open internet.
Why Join Us:
At Criteo, we take pride in being a caring culture and are committed to providing our employees with valuable benefits that support their physical, emotional and financial wellbeing, their interests and the important life events. We aim to create a place where people can grow and learn from each other while having a meaningful impact. We want to set you up for success in your job, and an important part of that includes comprehensive perks & benefits. Benefits may vary depending on the country where you work and the nature of your employment with Criteo. When determining compensation, we carefully consider a wide range of job-related factors, including experience, knowledge, skills, education, and location. These factors can cause your compensation to vary.